Supplier Relationship Management

Every supplier onboarded, checked and current.

Lio agents onboard suppliers by email, keep certificates and master data current, and show you which suppliers are a good match and which are quietly getting worse.

Lio is trusted by 175+ of the largest global enterprises across all industiries

Lio is trusted by 175+ of the largest global enterprises across all industiries

Lio is trusted by 175+ of the largest global enterprises across all industiries

Where supplier management breaks

Supplier management is usually an annual exercise, while the problems happen every day. Lio's agents work on every supplier, every day, through the channel suppliers already use: email.

Supplier management is usually an annual exercise, while the problems happen every day. Lio's agents work on every supplier, every day, through the channel suppliers already use: email.

Certificates expire and nobody notices

Expiry dates sit in folders. The first sign of a lapsed certificate is an audit finding or a blocked order.

No view of real performance

Delivery dates, quality incidents and invoice disputes live in different systems. Reviews happen once a year, if at all.

Low-quality master data

Duplicates, missing fields and outdated bank details slow down every order and every payment.

How Lio SRM works

How Lio SRM works

One record per supplier, kept current by agents. Your team sets the rules for approvals, risk and escalation. The agents run them.

One record per supplier, kept current by agents. Your team sets the rules for approvals, risk and escalation. The agents run them.

Supplier onboarding

Start from a quote, an invoice or a forwarded email.

Start from a quote, an invoice or a forwarded email. The agent checks for duplicates, enriches the record from public data, collects missing documents by email, runs your compliance checks and registers the supplier in your system of record. No portal login.

Certificates and compliance

Every certificate carries an expiry date.

Every certificate carries an expiry date. The agent chases the supplier before it lapses, validates what comes back, and runs your sanctions and compliance checks on entry and on a schedule.

Supplier performance

The agent builds a scorecard from what already happens: order confirmations, delivery dates, quality incidents and invoice disputes.

The agent builds a scorecard from what already happens: order confirmations, delivery dates, quality incidents and invoice disputes. It asks category owners for their view by email and tells you which supplier is slipping.

Risk monitoring

Risk checks run continuously, not once a year.

Risk checks run continuously, not once a year. When a supplier falls outside your rules, the agent flags it and routes it to the right owner before the next order goes out.

Master data and supplier requests

Suppliers update their own data by replying to an email.

Suppliers update their own data by replying to an email. Change requests go to the right approver, bank details to finance. What the agent can't resolve lands with the buyer, with the full history attached.

From your supplier base to live monitoring

Lio starts with your team approving what the agents do. Autonomy grows as the rules prove themselves.

Lio starts with your team approving what the agents do. Autonomy grows as the rules prove themselves.

1

Supplier baseline

We connect your supplier master, certificates and order history, and agree the rules for each supplier class.

From Lio-led deployment to client-owned capability

We connect your supplier master, certificates and order history, and agree the rules for each supplier class.

Supplier baseline

We connect your supplier master, certificates and order history, and agree the rules for each supplier class.

2

Agent rollout

Onboarding and certificate chasing go live first, with your team approving each new supplier.

From Lio-led deployment to client-owned capability

Onboarding and certificate chasing go live first, with your team approving each new supplier.

Agent rollout

Onboarding and certificate chasing go live first, with your team approving each new supplier.

3

Scale to the full base

Performance and risk monitoring extend to every supplier. Escalations your team resolves can become approved rules.

From Lio-led deployment to client-owned capability

Performance and risk monitoring extend to every supplier. Escalations your team resolves can become approved rules.

Scale to the full base

Performance and risk monitoring extend to every supplier. Escalations your team resolves can become approved rules.

What Lio customers see

What Lio customers see

adoption of compliant procurement processes

>95%

adoption of compliant procurement processes

>95%

reduction in operational procurement workload

85%

reduction in operational procurement workload

85%

customer retention

100%

customer retention

100%

Stop experimenting with AI and start working with it.

Lio creates Value on day one.

In collaboration with Lio, we are redefining the future of Purchasing.

Andreas Schick

Chief Operating Officer, Schaeffler

In collaboration with Lio, we are redefining the future of Purchasing.

Andreas Schick

Chief Operating Officer, Schaeffler

Security standards for agentic procurement

The infrastructure, controls, and safeguards that protect data, access, and execution across every Lio deployment.

Security standards for agentic procurement

The infrastructure, controls, and safeguards that protect data, access, and execution across every Lio deployment.

Security standards for agentic procurement

The infrastructure, controls, and safeguards that protect data, access, and execution across every Lio deployment.

Lio interface visual showing agentic procurement workflows.

See your supplier base through Lio.

We'll walk through onboarding, certificates and performance on your own processes.

Put agentic procurement into production.

We'll walk through onboarding, certificates and performance on your own processes.

Put agentic procurement into production.

We'll walk through onboarding, certificates and performance on your own processes.